Junior Technical Specialist

Firm:

Software vendor


Created:

13.03.2019


Hits:

282


Our client is a software and hardware constructor specialized in the medical field.
French company existing since more than 10 years, her clients are all over the world. Our client has a support office in Beirut to cover his activities in the world and assist his clients in Lebanon too.

In order to assist him in his growth, we are recruiting a junior Technical Specialist.
Location: Dekwaneh

Your role:

  • Technical support - Software
    • Receiving calls and emails from clients and partners
    • Solving technical problems remotely (and onsite if necessary)
    • Performing remote preventive maintenance (including updates, patches, monitoring...)
  • Technical support - Hardware (backup)
    • Performing onsite maintenance (preventive and corrective)
    • Hardware repair (returning from site)
  • Product installation and training
    • Install products (onsite) and perform training for users
    • Adapat and configure the product based on user’s needs
    • Fill installation reports
  • Software installations & integrations
    • Install virtual machines
    • Install complete product
    • Modality integrations
    • Advanced software updates

Your profile:

  • Bachelor degree (or equivalent) in the computer industry (Computer engineer, computer science…)
  • 0-2 years of experience in Computer / IT
  • Languages: Good level in English and French

Our criteria of selection

  • Technical problem detection and solving
  • Planning and Reporting
  • Good communication skills
  • Organization and flexibility
  • High technical curiosity
  • Problem solving attitude
  • Stress tolerance
  • Team work

CV + cover to contact “at” net – recrute . com