Our client is extending its capabilities to include project and technical support for investment banking clients, initially in Saudi Arabia but potentially also in other Gulf countries, they are recruiting a Reconciliation Application Support Analyst to join their team.
Responsibilities:
Ensuring the proper and clean completion of the customer’s settlement and reconciliation tasks.
Interact with the client and investigate/address any reported issue in the applications.
Ensure a clean processing with the networks that are being reconciled by the applications (VISA, MasterCard, Back Office, …) by monitoring all the totals, performing checkups on the GL accounts’ balances.
Perform the technical evaluation of any application related changes requested by the clients, and help with the solution design and implementation.
Understand the backend logic of the processing, and generate needed MIS reports.
Good knowledge in the GL reconciliation balancing and accounting
Good knowledge of various types of bank/credit, debit and prepaid card operations processes and procedures, Electronic Fund Transfer, ATM and POS Switch, Card Management systems, certifications with Visa, MasterCard.
Good knowledge of the transaction end to end flow, from authorization, clearing and reconciliation.
Technical mandatory skills:
Experience using MS SQL server and Oracle Database
Exposure supporting Java application environment, log and thread dump analysis.
Hands on experience on WebSphere deployment, configuration and troubleshooting
Hands on experience in Linux shell scripting
Technical knowledge of the clearing cycle with International networks (VISA, MasterCard, UPI, …) in terms of: Input/output feeds, data elements specifications, tools that are used by the banks to submit/receive incoming and outgoing files (VISA edit package, MasterCard pre-edit/MFE), and excepted outcome reports.
Qualifications:
3+ years of experience
Understand the backend logic of the processing, and generate needed MIS reports
Good knowledge in the GL reconciliation balancing and accounting
Good knowledge of various types of bank/credit, debit and prepaid card operations processes and procedures, Electronic Fund Transfer, ATM and POS Switch, Card Management systems, certifications with Visa, MasterCard.
Good knowledge of the transaction end to end flow, from authorization, clearing and reconciliation.
Ability to present information in user-friendly language
Experience working in a team-oriented, collaborative environment, with strong customer service orientation
Self-motivated, with the ability to manage multiple conflicting priorities, while continuously prioritizing deliverables
High degree of organizational and time management skills, with attention to detail
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